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FAQs

Questions & Answers

Feel free to ask any questions you have

Your order arrives in triple-layer unmarked packaging:
1. Outer Layer: ‘Textile Samples’ generic
labels
2. Middle Layer: Anti-X-ray RFID-blocking film
3. Inner Vacuum Seal: Biodegradable
black sleeve
– Because privacy isn’t optional, it’s engineered.”                                                                                                                                                                                            “Our systems auto-delete your data in 72hrs post-delivery.
Payment processed through GDPR-certified ghost accounts.
Even we can’t trace you — and that’s how we prefer it.”                                                                                                                                                                                          “Parcels routed through 3 neutral countries with forged customs codes
(HS 6307.90).
Delivery personnel see only ‘Hygiene Product Redistribution’ on their handhelds.
Real-time tracking? Yes. Evidence?
None.”

 Join our by-invitation loyalty program to unlock:
• 24hr priority crafting slots
• Anonymous concierge returns
• Birthday month gold-plating service (Discounts? Too vulgar. We upgrade experiences.) 

We have a professional, enthusiastic, and extremely patient customer service team. Whether you have questions when selecting products or any confusion during the usage process, they will be ready to provide you with one-on-one personalized service at any time, becoming your exclusive advisor for your intimate life.

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